The COVID 19 pandemic continues to be something that we need to continue to monitor on a regular basis. In most areas of the country we have the public areas reopening and expanded opportunities for eating in restaurants and going to other public events and to public areas. Remember to keep your employees informed about what the restrictions are in your particular area and locality. Encourage them to practice safe social distancing, use masks whenever called for, or when it makes them feel safer and to always wash their hands on a regular basis. With this reopening and some expanded testing, we have a rise in the number of cases in many areas. Again, it is important that you are taking the precautions that you feel are necessary for you and do what you feel comfortable doing for yourself and your family.
Driveway Safety and Service Committments
Some alarming statistics in Northern Ohio, are, 1583 accidents in FY 2019. 812 of those accidents were recordable. 670 of these involved LLV’s. Most of these accidents involved, hitting a stationary object. Northern Ohio’s accidents cost the USPS $48 million in FY 2019.
There has been confusion in the Northern Ohio District, in regards to carriers entering driveways. A service talk was sent out addressing carriers responsibilities, and driveway safety. I was contacted by the Manager of Operations Program Support, and the District Manager, to get some messaging out in regards to this SOP.
The service talk is titled, “Accuracy and Integrity-Delivering Parcels” The service talk reads “Avoid pulling into customers driveways, and avoid backing the vehicle, if at all possible.” Specific parcel delivery procedures are referenced in the PO-603, M-39, and M-41. “Avoid” and “Don’t” are being confused in understanding this policy.
Carriers are messaging to their customers, that they are not allowed in their driveways, and that customers have to come to the Post Office to get their packages. Carrier pickups are being denied. The Postal Service is losing business, and will lose customer’s due to this.
While it is every employees responsibility to perform their duties safely, we as Leaders in this organization, need to lead by example, and message the severity and awareness of backing and driveways. Please be aware, and message accurate data to your Team. The customers are the heart of the business, without them, there is no business. Please look at the back of your paycheck stub, what does it say? From your customers.
Please make the right decision, use common sense, and do the right thing.